Reclamaties / Retouren

GUIDELINES RECLAMATIONS (WARRANTY)

Registration: 1.1. A complaint can be registered by sending us all the required data by e-mail. 1.2. Complaints that have not been registered with Technojet in advance will not be processed. 1.3. Complaints that relate to deliveries must be reported within 24 hours of receiving the shipment. 1.4. If, after investigation, it appears that the complaint is not covered by the guarantee, the costs incurred for the return can be charged. In addition, € 35 research costs are charged. 2. The following are excluded: 2.1. Consumable articles or articles subject to wear (such as UV lamps, quartz glasses, bearings, membranes and seals in general). 2.2. Article changes and / or repairs that have not been carried out for Technojet. 2.3. Articles that cannot be shown to have been purchased from Technojet. 2.4. Articles that are not used according to the description / manual. 2.5. Items that have been damaged due to incorrect use, negligence or negligent maintenance.

GUIDELINES RETURNS

Register 1.1. A request to return one or more articles to Technojet can be registered by sending us all the required data by e-mail. 1.2. Complaints that are not registered with Technojet will not be processed. 1.3. The items that are returned must be delivered undamaged and complete in the original packaging (see instruction below), together with a copy of the proof of purchase. 1.4. After receiving and checking the return, Technojet will credit the articles, with a 25% deduction for handling costs (administration costs + handling costs warehouse. 1.5. If Technojet organizes transport at your request, the costs for this will be charged. 2. Excluded: 2.1. Specially ordered items These are not taken back by Technojet 2.2 Articles that cannot be proven to have been purchased from Technojet 2.3 Articles and / or packaging that cannot be sold as new 2.4 Articles whose delivery date exceeds 2 months ago An indication of the shipping costs if Technojet organizes the transport: • Package NL, DU, BE € 25 • Package other countries from the European Community € 55 • Package other countries On request • Pallet rates • Pallet NL € 55 • Pallet DU, BE € 85 • Pallet other countries on request The complaint and return form and the extensive guidelines for complaints you can request by e-mail through our webshop.

Return items:

  1. The product you want to return. New and in the original packaging.
  2. Pack the product with sufficient packaging material so that it arrives as new to us.
  3. Franking the shipment sufficiently and sending it to our warehouse in Lattrop (NL):

Address data:

Technojet.com
Disseroltweg 32-B
7635NG. Lattrop
The Netherlands